Privacy Policy

At Hacky Sports ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you visit our website (hackysports.com) or submit design inquiries, techpacks, and quote requests.

1. Information We Collect

We collect information you provide directly to us through our custom design query forms, request a quote page, and contact forms. This may include:

• Name and contact details (email address, telephone number, mailing address).
• Custom sportswear specifications, techpacks, mockups, ZIP files, and technical drawings.
• Business names, estimated order quantities, and custom logistics instructions.

2. How We Use Your Information

We use the information we collect to operate, manage, and deliver our sportswear manufacturing and consulting services, specifically to:

• Process your design inquiries and estimate custom production pricing.
• Communicate with you regarding your technical specs, quotes, and sample production.
• Ensure product quality controls and verify specifications before beginning bulk orders.
• Send order details, tech updates, and newsletters (if subscribed).

3. Sharing and Disclosing Data

We respect your intellectual property and design rights. Your uploaded techpacks and designs are strictly protected. We do not sell or lease your personal information. We only share data with:

• Trusted logistics and shipping carriers (e.g. DHL, TCS, UPS, FedEx) to calculate shipping rates and arrange cargo dispatch.
• Internal production engineers and textile cutters solely to prepare custom order samples and execute batch manufacturing.

4. Data Storage and Security

We store technical designs and email details securely. We employ administrative, physical, and technical measures to protect your design assets and contact details from unauthorized access, loss, or theft.

5. Your Rights and Choices

Depending on your location, you may have rights under local laws (such as GDPR or CCPA) to access, correct, or request the erasure of your personal data and uploaded designs. If you wish to request the deletion of your design specs or contact information from our active databases, please email us at hackysports@gmail.com.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our manufacturing operations or legal guidelines. We will notify you of any modifications by posting the updated policy on this page.

7. Contact Information

If you have questions or concerns about our privacy standards, please get in touch with us:

• Email: hackysports@gmail.com
• Phone: +923390004491
• Address: Sialkot, Pakistan 51310